Vinted Members Share Anger Over Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has updated its measurement guidelines for women's and children's garments failing to inform all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to examine their items and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: last year, Vinted reversed a change to its shipping options due to shopper criticism.
